Booking & Cancellation Policy No shows and last minute cancellations enormously disadvantage our business, due to these problems Glamazon has a new booking policy, designed to protect, not only the business bottom line’ and in turn, our affordability, but also to keep things fair for our clients. To secure your appointment a non- refundable deposit will be required for any appointment time. Appointments of 30 minutes will require a £5 Deposit Appointments over 30 minutes will require £10 Deposit. Clients that have missed previous appointments will be asked to pay in full on booking an appointment. We understand that sometimes you may need to change your appointment we kindly request 48 hours notice so we can offer that time slot to another client. Your deposit will be transferred to your next appointment or refunded. However, if you don’t provide us with 48 hours notice or if you fail to turn up for your appointment your deposit will be forfeited, unless we are able to fill the appointment. We cannot accept messages left on a Sunday as the salon is closed, as it is insufficient notice. We thank you for your understanding.
Children Policy Children In The Salon We love children. Between us all at Glamazon Beauty we have a few But, in the beauty salon environment they can create two key problems for us and we want to share them with you because it’s important that you don’t think we are just being meany-bums and it’s not an easy topic to approach. Firstly, there is the noise. Babies are unpredictable and youngsters get bored. It’s completely understandable and we expect no less. But, some clients in the salon may be in for a relaxing treatment. Perhaps they have been given a voucher, perhaps they have saved up their pennies to treat themselves, and, if you’ve ever experienced a facial or massage you’ll know how relaxing they can be (many-a-time people nod off half way through). It’s not so relaxing though if there are loud noises coming from another part of the salon so may we ask you not to bring children with you under the age of 11 for treatments more than 30 mins long. If you are struggling for child care, we will be happy to help you out and arrange a safe room for your appointment, this must be arranged prior to your appointment. Secondly, there is health and safety We won’t bore you about red tape, procedures and paper work; but needless to say we take health and safety seriously. With children in the salon our therapist’s hearts are often going ten-to-the-dozen keeping an eye on children – especially when toxic chemicals and UV lights are on our nail desks, Hot waxing in our treatment rooms. There, We Said It We want our salon to appeal to as many people as possible. Anyway, we’ve got it off our chests and we hope you understand.